About Highlight

Our focus is on enabling our partners to achieve greater success with their customers.

Our fundamental goals

  • Deliver a true, multi-tier and multi-tenant service, designed to run in the cloud

  • Enable both technical and non-technical users through a unique, graphical, single pane of glass interface

  • Empower executive decision makers with clarity of service performance data

  • Build trust between service provider and corporate customers through transparent, shared views

single pane of glass icon

Provide a unique graphical single pane of glass showing the performance of applications, network services, WiFi and Broadband

Our vision

To be the best network and application monitoring platform for Network and Managed Service Providers which enables trusted advisor partnerships with their corporate customers.

Our history

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This is Highlight

Management team

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  • Richard Thomas

    Richard Thomas

    CEO & Founder

    Richard founded netEvidence in 2000 and rebranded the company to Highlight in 2016. Richard developed a SaaS focused on performance monitoring that enables technical and non-technical users within the NSP/MSP market, and their corporate customers to see clearly network and application services in a “single pane of glass.”

  • Anthony Madden

    Anthony Madden

    Head of Service Delivery

    Anthony has over 15 years of experience in management, service delivery and project management within the tech, legal and healthcare sectors. He is responsible for Highlight’s cloud infrastructure, technical support and is keenly focused on ensuring business critical continuity for Highlight partners.

  • Martin Saunders

    Martin Saunders

    Product Director

    Martin has a proven record in the high-tech sector leading and delivering strategic programmes. Martin defines, plans and executes the product roadmap, ensuring continuous enhancement and growth of Highlight in the market place. He brings over 15 years of expertise.

  • Martin Rowan

    Martin Rowan

    Head of Engineering

    Martin holds over 20 years of experience in software development across a variety of functions and managing technical teams to deliver high quality and commercially successful enterprise software. Martin leads the development strategy for the Highlight product.

  • Bimal Modha

    Bimal Modha

    Sales Director

    Bimal has 20+ years of sales, marketing and business development experiences for multi-national companies such as BT Retail, BT Global Services, Tiscali, Virgin Media Business and Virtual1. Now Bimal is leading the Sales team promoting how Highlight can really support the channel.

Sales team

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  • Michael Carey

    Michael Carey

    Sales Account Director

    Michael manages strategic global accounts enabling partners to overcome business challenges. Driving success through an experienced understanding of the business processes and challenges faced by partners and their customers, Michael brings over 15 years of experience.

  • Annie Washington

    Annie Washington

    Junior Business Development Analyst

    Annie is responsible for driving new business development, by identifying growth opportunities and expanding relationships with those who have an increased need for Highlight. Annie holds a BA degree in Business Management.

  • Craig Smith

    Craig Smith

    Technical Account Manager

    Craig supports the sales team by providing technical expertise to both new and existing partners throughout the pre and post sales engagement cycle. He has a wealth of over 20 years of experience in service delivery and technical account management and is skilled in delivering critical business services.

Using Highlight, we can become a trusted advisor, giving customers a more rounded service by making accurate recommendations based on impartial evidence.

Chris Parkes - Head of Sales & Marketing, Network Telecom


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