Blog to share our thoughts
The fear of Artificial Intelligence
Nowadays it seems you can’t scroll through LinkedIn or Twitter without seeing at least one post related to Artificial Intelligence. Although AI has existed for decades, it’s been hyped a great deal more recently because breakthroughs in both software and hardware have allowed the pace of development to accelerate. We already know it’s a technology that has incredible potential. But there’s also a level of fear involved.
Take Sophia the Robot as an example. Sophia was developed by Hanson Robotics and is the first robot to be given citizenship of a country. Her creator, David Hanson, describes her as being in the “infancy” of AI, if you’ve seen any of her videos, it’s really quite eerie and unnerving. The intelligent answers, facial expressions and understanding she has of her surroundings are astounding. And to think that this is just the beginning for a robot of her kind, makes you realise you may have underestimated what this technology can do. On one occasion Sophia even jokes about how she would “destroy humans”…
Sophia aside, is the future really going to become a horror show with robots wiping out businesses and human jobs? Well, AI has already affected jobs such as switchboard operators, cashiers and factory workers, and people talk about millions of private UK jobs being replaced within the next 10 years. Cue the panic button. As humans, we require employment for both livelihood and emotional wellbeing.
It’s worth remembering that technology has historically been a job creator and not a job destroyer. In the process of wiping out old jobs, it creates new opportunities; provided – here’s the catch – that we continue to evolve and innovate with new developments, and workforces are focused on training and education to provide people with the new skills they need for tomorrow’s jobs. Research firm Gartner says 1.8 million jobs will be eliminated by 2020, but 2.3 million new jobs will be created by then.
AI will change the nature of the work we do, and it will mean that workers have to adapt, take on further responsibilities, and see a wider focus in their role in order to keep up. But instead of seeing it as a threat, AI should be seen as an enabler to carry out routine, repetitive tasks, allowing workers to focus on problem solving and interactions requiring empathy or common sense. No matter how advanced robots may become, it’s more than likely that programming them to match the exact intelligence and adaptability of a human will remain impossible. Accepting the developments of AI with an open mind means that a continuous learning culture is created and that we’re able to thrive in a new economy.
Want to learn more about Highlight?
- How Service Providers Can Re-Imagine Sales Enablement in 2021
- Can Connectivity Grow Margin in 2021?
- The power of SD-WAN
- Signalhorn selects Highlight for global customer portal
- Now is an excellent time to be an MSP
- SD-WAN refusing to fit neatly into a Service Provider's traditional way of doing business
- Highlight snaps up Bimal Modha to drive ambitious sales target
- Taming SD-WAN
- For service providers SD-WAN is a mixed blessing
- Without the network, nothing works
- Training and Innovation Days
- Onecom opens customer's eyes to network performance with Highlight
- Highlight steps into cyber security sector with Reliance acsn
- Software Engineering: A Learning Curve that Never Straightens
- Shining a Literal Light on Software Builds
- APIs: Ready for Prime Time?
- V12 Telecom enhances customer service with Highlight
- Australian MSP Now IT Solutions selects Highlight to enhance its customer experience and service offering for its national network
- Don't fall into SLA hell
- Highlight: moving up the stack